FAQ

What are the open dates and times?

The Vaper Expo UK 'The Return 2017' runs from the 27th - 29th October 2017. Doors to our pre show entertainment area open at 8am. Main doors open at 10am (VIP Ticket holders get early access from 9.30am) Closing times are 6pm Friday, 6pm Saturday and 4pm Sunday. Please be aware that Friday the 26th is only open to B2B and VIP ticket holders.

How do I get to the NEC?

The NEC is conveniently located in the heart of the UK and has great access by road, rail and airlines. Take a look at our 'Getting Here' page for more information

How much do tickets cost and can I buy them on the day?

You can view ticket information and purchase your tickets online over at our 'Book Tickets' page. Standard tickets start at £12 each per day. We have a range of different ticket types available including VIP.

Can I park at the show?

Yes there is plenty of parking on site, and shuttle buses will deliver you straight to the show. Prices are :

Cars - £12 per day
Coaches – £20 per day
Mini buses – £15 per day
Motorcycles – free

There is disabled parking for blue badge holders and these car parks are located closer to the halls.

Why do i have to pay for parking?

Parking is not charged by us and i charged by the venue. Unfortunatly there is nothing we can do about parking charges. It is advised where possible to car pool together or come via public transport.

What is the minimum age to enter 'The Vaper Expo'?

All visitors must be over 18. We operate chalenge 21 so if you look young please ensure you bring ID as you may be asked to provide proof of age before entry.

What Companies are exhibiting?

We have many of the world's leading brands exhibit with us. More information can be found on our 'Exhibitor List' page. The list is updated daily so please keep checking back for up to date details.

Will there be freebies and competitions?

Most definitely. The Vaper Expo is renowned for our stage giveaways. We are also planning new and exciting competitions that you will find on the main stage at selected times. Details will be available in our free show guide on entry to the event.

Can I vape at the show?

When you arrive at the show, either by car or by public transport, you will be direct towards the Atrium or the Piazza. These are public areas which link the different parts of the venue and the halls.

We respectfully ask that you refrain from vaping in these areas, either before or on leaving the venue. But don’t worry! Once you enter the show, which is in halls (9 – 12), you will enter the pre-show area, where you are free to vape to your heart’s content.

The doors to this area are open from 8am so you don’t need to wait outside, you’ll find all facilities here and so you really don’t need to go back into the Atrium. Please work with us on this – there are other shows open at the same time as ours and along with the venue, we work hard to make sure that we will always be able to vape at our shows.

Are there many places to eat and drink?

There are lots of different cafes and restaurants at the NEC, both inside the show and in the public areas. Plus you can make the most of your evenings by trying out what’s to offer at Resorts World www.resortworldbirmingham.co.uk

Are there hotels on site?

There are lots of hotels for different budgets on site and around the area. Take a look at our Accommodation page for more details on hotels and book them direct with booking.com for the cheapest available rates.

Are There Cash Machines at the Show?

Not all our vendors will have card machines available, But there are plenty of cash machines both inside the show and in the public areas – charges may apply.

Can you reccomend a taxi company?

The NEC’s black cab partners TOA Taxis are available 24/7 at the NEC. To book, simply call +44 (0) 121 427 8888 or +44 (0) 800 0142 729, visit www.toataxis.co.uk or use their handy TOA app.

Do you have a cloakroom

If you’re looking to dump your coat or bags for the day, take advantage of our cloakroom facilities that are available next to our halls. Items are charged at £1 each. Unfortunately, we’re currently unable to offer overnight storage lockers

Is there medical assistance at the show?

We always have trained first aid staff available in the event of an accident or incident. Just ask the nearest member of staff for immediate assistance.

Is the NEC and the Vaper Expo UK accessible for disabled visitors?

The NEC is fully accessible and all areas can be reached by wheelchair users. You can book a wheelchair or mobility scooter here
Hearing loops are available at all public areas and there are plenty of stewards around to help you. All exhibitors are advised of their obligation to ensuring their stands are accessible. We will be allocating specific spaces for wheelchairs users close to the Main Stage.
If you have any particular requirement or suggestion please email us in advance of the show at alyson@vaperexpo.co.uk and we will do our best to help. Should you have any issues at the show we would be grateful if you would report these to the Organisers Office so that we can continue to improve the experience for disabled visitors.

Do you offer a disabled concession?

Disabled visitors are required to pay the standard price but a carer is admitted free of charge.

Do Blue Badge Holders have to pay for parking?

Unfortunately all visitors do have to pay for parking but blue badge holders are permitted to park at the closest car parks.

Do you have disabled toilets and changing facilities?

In addition to our standard disabled toilets we also have changing places toilets which offer additional space for up to two carers.

Are animals welcome at the NEC

Unfortunately only assistance dogs are welcome at the NEC.




Friday 26th : 10am - 6pm
Saturday 27th : 10am - 6pm
Sunday 28th : 10am - 4pm